Shipping Policy

Effective Date: December 1, 2024

Thank you for choosing OHFRU! We are committed to providing you with prompt and reliable shipping services, both domestically and internationally. Please read our shipping policy carefully.

Shipping Locations

We are pleased to offer shipping to customers worldwide. Please check the list of countries we ship to during the checkout process.

Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery.

Shipping Methods and Costs

We offer various shipping options for both domestic and international orders:

• Domestic Shipping:

• International Shipping:

Shipping costs are calculated at checkout based on your location and selected shipping method.

Customs and Import Duties

International orders may be subject to customs duties and other taxes imposed by the destination country. The recipient is responsible for any additional charges incurred upon delivery. Please check with your local customs office for more information.

Order Tracking

Once your order has shipped, you will receive an email confirmation containing a tracking number. You can track your shipment through the carrier's website.

Delivery Issues

If your package is lost, stolen, or damaged during transit, please contact our customer service team at 443-898-4965 or email us at service@ohfru.com. We will work with the carrier to resolve any issues and ensure you receive your order.

Returns

For information regarding returns and exchanges, please refer to our Return Policy link.

Contact Us

If you have any questions about your order or our shipping policy, please feel free to reach out to us at service@ohfru.com or call 443-898-4965.

Thank you for shopping with OHFRU!